We are expanding our list of countries that we ship to. Click the link below to see the full list of countries we currently ship to.
HavoBody processes and dispatches all orders within 1-2 business days following verification of payment. Delivery is then calculated based on business hours, Monday through Friday, excluding weekends and Hong Kong public holidays.
TAXES & DUTIES
Some countries charge a duty or tax fee on imported packages over a certain value. If your HavoBody order exceeds the maximum amount, you may be asked to pay additional Customs/Duties and Taxes before receiving your order. Please check with your local customs office for your country's tax specifications before placing your order, as HavoBody will not be responsible for any tax payments.
If your package is being held by local customs authorities, it is your responsibility to contact the local customs office to arrange the clearance of your package. If you are not able to arrange this before their deadline, the package will be returned to us and we will deduct any shipping expenses incurred by us to return the package. We will then refund the remaining credit to the original credit card that was used for the purchase.
Unfortunately, COVID-19 is still affecting many parts of the world. As a result, our delivery service may still be impacted due to this. We're grateful for your patience.
OUR AMAZON STORES
If you live in the United States, Canada, Mexico, United Kingdom or Australia, you may prefer to shop via our official Amazon stores:
- Amazon.com (United States)
- Amazon.ca (Canada)
- Amazon.com.mx (Mexico)
- Amazon.co.uk (United Kingdom)
- Amazon.com.au (Australia)
Purchasing from our Amazon stores means you will pay less or no tax (depending on where you are), with much quicker shipping services provided by Amazon.
Shipping & Delivery FAQs
Our products are packed and shipped from our office in Hong Kong.
Sorry, we do not ship to P.O boxes or rural postal codes and zip codes at this moment.
No. We are required by law to disclose the full value of the package content.
The estimated delivery time for your order is not always guaranteed due to circumstances beyond our control. However, if your order has still not arrived after your estimated time, then please reach out to us at firstname.lastname@example.org.